SmartBoost provides digital solutions for hotels and resorts to easily manage and check room availability online. Our goal is to make hotel bookings simple, transparent, and efficient for both businesses and their customers.

Our Customers

• Helped 13+ hotels and resorts with digital setup.

• Trusted by many clients for smooth booking operations.

Our Process – End-to-End Execution

1. Initial Consultation & Discovery

   We begin with an introductory call or meeting to understand the property’s challenges, current systems, and expectations. This is where we collect baseline data (occupancy, ADR, reviews, visibility, etc.) to measure future results.
   

2. Requirement Analysis & Goal Setting

   We deep-dive into specific objectives such as:

   • Increasing direct bookings

   • Reducing OTA dependency

   • Improving online reputation

   • Enhancing guest experience & retention

   • Goals are documented to ensure alignment throughout the project.
     

3. Customized Proposal & Strategy Design

   A tailor-made roadmap is prepared with:

   • Recommended services (website, OTA setup, reputation management, etc.)

   • Expected outcomes (higher occupancy, reviews, visibility)

   • Timeline & stage-wise execution plan
     

4. Digital Audit & Benchmarking

   Before implementation, we perform an audit of:

   • Existing online listings & OTA presence

   • Website (if any) performance

   • Social media pages

   • Guest reviews & reputation

   • This helps create a “before vs after” benchmark.
     

5. Stage-Wise Execution

   We execute the project in well-defined stages, such as:

   • Website & direct booking setup

   • OTA channel manager integration

   • Social media & content strategy

   • Reputation management & review building

   • Business guidance on guest experience, interiors, facilities, and upselling
     

6. Regular Feedback & Mid-Stage Adjustments

   We share progress updates at every stage. Feedback from clients is incorporated immediately to avoid misalignment.
   

7. Testing & Quality Check

   Before final delivery, all systems are tested:

   • Booking flows

   • Payment gateways

   • OTA synchronization

   • Review response mechanisms

   • Automation workflows
     

8. Team Training & Handover

   We train the property staff on how to use new tools, handle bookings, respond to reviews, and manage digital infrastructure. This ensures independence post-project.
   

9. Performance Tracking & Optimization

   We track KPIs like bookings, reviews, occupancy, and revenue growth. Optimization is done regularly to keep improving results.
   

10. Post-Closure Support & Relationship Building

    Even after closure, we offer optional ongoing support packages covering:

    • Monthly reputation monitoring

    • Seasonal campaign planning

    • Guidance on guest experience improvements

• Technical Expertise

• MBA in Marketing & E-Commerce

• 2 Years of Industry Leading Work Experience

• Generated 40 Lakh+ in sales for Hotel & Resort Partners
  

Saurabh Chhajed, Founder

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